Mototrailerstore.com is committed to delivering your orders quickly and reliably. Below are the details of our shipping process, times, and carriers.

1. Processing Time

• Orders are processed within 1-2 business days after the order is placed.
• Please note that orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Carrier

• We use Seafit as our primary shipping partner to ensure safe and timely deliveries.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order.

4. Transit Time

• Once shipped, you can expect your order to arrive within 7-9 business days.
• Please note that transit times are estimates and may vary due to unforeseen circumstances such as weather delays, holidays, or high shipping demand periods.

6. Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through the Seafit tracking system for real-time updates on your package's journey.

7. Lost or Delayed Shipments

If your order does not arrive within the expected time frame, please contact us at mototrailerstore@gmail.com, and we will work with Seafit to resolve the issue as quickly as possible.

8. Damaged or Missing Items

If your shipment arrives damaged or incomplete, please contact us within 7 days of delivery with photos and details of the issue. We will work with you to resolve the problem and ensure a replacement or refund, as appropriate.

9. Contact Information

For any questions or concerns about shipping, please reach out to us at:

• Email : mototrailerstore@gmail.com
• Phone : +1 (631) 685-2098
• Address : Motorcycle Tool Kits LLC, 301 Minor Ave N Unit 117, Seattle, WA, 98109-5457, United States