1. What is your return policy?
Our return policy allows you to return items within 30 days of delivery. Items must be unused, in original packaging, and with all tags attached. Please refer to our Return Policy for detailed instructions.

2. How long does shipping take?
Once your order is processed (within 1-2 business days), you can expect delivery within 7-9 business days. We ship using Seafit for reliable service.

3. What payment methods do you accept?
We currently accept PayPal as our primary payment method, providing secure transactions and buyer protection.

4. Can I change or cancel my order?
Orders can be canceled within 24 hours of purchase if they haven’t shipped. If your order has already shipped, you may need to return the item following our return policy.

5. What should I do if my item arrives damaged or defective?
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will work to resolve the problem and provide a replacement or refund as appropriate.

6. Do you ship internationally?
Currently, we only ship within the United States. We do not deliver to PO Boxes or APO/FPO addresses.

7. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the Seafit tracking system.

8. Do you have a physical store?
We currently operate exclusively online at Mototrailerstore.com. However, our customer service team is here to assist you with any questions or concerns.

9. How do I contact customer support?
You can reach our customer support team via email at mototrailerstore@gmail.com or by phone at +1 (631) 685-2098. Our team is here to help!

10. Do you offer discounts or promotions?
We occasionally offer discounts and promotions. Be sure to sign up for our newsletter or check our website for the latest deals and updates!